Frequently Asked Questions

FAQs

1. What is this website about?
This website is a platform to purchase and view locally made products under Kaayo Modern Mindanao.

2. What payment methods do you accept?
We accept bank transfer, PayPal, GCash, and cash on delivery (within Metro Manila).

3. How can I track my order?
Once your order is placed and confirmed, you will receive a message with tracking details.

4. What is your return policy?
You can return items within 7 days, given that proof of purchase is presented.

5. How can I contact customer support?
Our support team is available via email at:
hello.kaayo@gmail.com
kaayo.orders@gmail.com
Or via Instagram: @kaayo.ph

6. Do you offer international shipping?
Yes, we ship worldwide.

7. Is my personal information secure?
We value customer privacy and do not give out your personal data. Any information taken from you will be used for Kaayo-related order purposes only.